Privacy Policy
Last updated: August 2026
A1 Wallet ("we", "us", "our") is owned and operated by Kundan Kumar. This Privacy Policy explains how we collect, use and protect information when you use our website (a1wallet.co.in) or avail our digital payment services, including AEPS, DMT (money transfer), BBPS, mobile recharge and DTH recharge.
1. Information We Collect
We may collect the following information when you contact us or use our services:
- Name, phone number and email address submitted through our contact form.
- Basic shop or identity details shared during onboarding for our services.
- Transaction-related details necessary to process AEPS, DMT, BBPS, mobile recharge or DTH recharge requests.
- Technical information such as browser type and device, collected automatically while browsing our website.
2. How We Use Your Information
- To process and complete the digital payment services you request.
- To respond to enquiries submitted via our contact form, phone or WhatsApp.
- To provide customer support and resolve transaction-related issues.
- To maintain records as required for compliance with applicable financial regulations.
3. Information Sharing
We do not sell or rent your personal information to third parties. Information may be shared only with regulated banking and payment partners strictly to the extent necessary to process a transaction, or when required by law or a competent authority.
4. Data Security
We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, alteration or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use basic cookies to improve browsing experience. You can disable cookies through your browser settings at any time.
6. Your Rights
You may request access to, correction of, or deletion of your personal information held by us by contacting us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date.
8. Contact Us
If you have questions about this Privacy Policy, please reach out:
- Phone: +91 8969605291
- Email: a1wallet0@gmail.com
- Address: Madhuban Gadijhopa, Dumka, Jharkhand - 814101